By HappyFox

HappyFox Help Desk
Visit Website

By HappyFox

Visit Website
Save
[New: Unlimited Agent Pricing] HappyFox is a cloud based help desk software with built-in features including ticketing, asset, task and knowledge management. Create recurring tickets or use our other automation features to drastically improve support response time. Our most popular features include canned responses, bulk actions, work schedule, ticket templates, smart rules and beautiful real time reporting. HappyFox is easy to setup and offers an intuitive interface. Learn more about HappyFox Help Desk
A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Learn more about HappyFox Help Desk

Save
SolarWinds Service Desk
Visit Website

By SolarWinds

SolarWinds Service Desk
Visit Website

By SolarWinds

Visit Website
Save
SolarWinds® Service Desk is a cloud-based, IT help desk solution that has helped organizations reduce cost per ticket by up to 15% and issue resolution time by up to 48% with smart ticket routing, automated workflows, and integrated asset management. This, plus an AI-powered knowledge base, can equip your employees with the resources needed to solve problems quickly. Set up can be done in days instead of months & can fit seamlessly into your business by integrating with 200+ cloud applications.Zendesk
Visit Website

By Zendesk

Zendesk
Visit Website

By Zendesk

Visit Website
Save
Zendesk is the leading online help desk software built for better customer relationships. Solve tickets easily in a fully customizable help desk that scales with your business. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. See why over 200,000 teams use Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.TeamSupport
Visit Website

By TeamSupport

TeamSupport
Visit Website

By TeamSupport

Visit Website
Save
TeamSupport is the leading B2B-focused help-desk solution that helps you build satisfaction and loyalty. A scalable, all-in-one support solution designed for B2B companies to make collaboration easy. Empower your support team to create better customer experiences that are focused on improving and maintaining customer relationships. We are used by B2B companies in software, healthcare, & transportation. Be a more efficient team that streamlines communication and ticket management.Salesforce Service Cloud
Visit Website

By Salesforce

Salesforce Service Cloud
Visit Website

By Salesforce

Visit Website
Save
Service Cloud, the worlds #1 customer service platform, empowers every service employee from the contact center to the field with the innovative tools, unified data, and embedded training needed to deliver world-class customer service that drives customer satisfaction and loyalty. Across every channel whether its messaging, communities, chat, phone, in-person, or IoT signals Service Cloud is enabling Trailblazers to deliver human-centric service that is personal, intelligent, and trusted. NICE inContact Help Desk Software
Visit Website

By NICE inContact

NICE inContact Help Desk Software
Visit Website

By NICE inContact

Visit Website
Save
With NICE inContact, you get a help desk that grows with you and never goes out of date. You¿ll always be on the most recent version of our software ¿ updates are free as are the continuously-flowing new service features. Give your customers a world-class support experience each and every time.SysAid
Visit Website

By SysAid Technologies

SysAid
Visit Website

By SysAid Technologies

Visit Website
Save
SysAid provides an IT & enterprise service management solution that transforms IT agent productivity, drastically enhances the end-user experience and drives value across the organization. It's specifically designed to support digital transformation today, and as you grow. SysAid partners with over 10K customers, from SMBs to Fortune 500 enterprises across 140 countries. Available in 42 languages as a cloud-based and on-premises solution. Get your free demo today! https://bit.ly/31rXM2f Learn more about SysAid
Scale your service desk in an agile and cost-effective way, with built-in asset management & advanced automation. Learn more about SysAid

Save

Avochato

Visit Website

By Avochato

Avochato
Visit Website

By Avochato

Visit Website
Save
SMS texting and live chat has never been easier than with Avochato's solutions for help and contact centers, and teams. With no programming required, you can setup your Avochato phone number in minutes to text your customers, two-way. Segment, import, and broadcast to your customers to scale your teams communications. Avochato integrates with platforms such as Salesforce, Slack, MS Teams, and Zapier. Enable prospects to text you from a Google Ad with the AdWords API integration. Learn more about Avochato
SMS texting and live chat for help centers has never been easier than with Avochato's solutions. Learn more about Avochato

Save

Atera

Visit Website

By Atera

Atera
Visit Website

By Atera

Visit Website
Save
Atera is a cloud-based managed IT services platform that provides a powerful and integrated solution built for MSPs, IT consultants, VARs and IT departments. Atera includes: remote monitoring and management (RMM), network discovery, remote access, ticketing, PSA, reports, billing and so much more. Atera's disruptive pricing model allows users to pay a fixed monthly cost that includes unlimited devices and endpoints, offering fixed, transparent and predictable pricing. Try 100% free for 30-days.ConnectWise Manage
Visit Website

By ConnectWise

ConnectWise Manage
Visit Website

By ConnectWise

Visit Website
Save
Streamline your client service processes with ConnectWise Manages powerful help desk platform. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. ConnectWise Manage's help desk platform and ticketing system enables your team to receive, process, and respond to service requests quickly and efficiently.Freshdesk
Visit Website

By Freshworks

Freshdesk
Visit Website

By Freshworks

Visit Website
Save
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including Bridgestone, HP, Harvard University and DHL.Freshservice
Visit Website

By Freshworks

Freshservice
Visit Website

By Freshworks

Visit Website
Save
Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs.LogMeIn Rescue
Visit Website

By LogMeIn

LogMeIn Rescue
Visit Website

By LogMeIn

Visit Website
Save
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use.atSpoke
Visit Website

By atSpoke

atSpoke
Visit Website

By atSpoke

Visit Website
Save
Tired of answering "What's the WiFi password?" Spoke auto-resolves more than 40% of requests using AI, and the more you use Spoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, you and your team can focus on more important tasks. Spoke gives any team that provides employee support a single place to manage employee requests, including IT, HR, operations, and office management. Salesforce Essentials
Visit Website

By Salesforce

Salesforce Essentials
Visit Website

By Salesforce

Visit Website
Save
Salesforce Essentials makes it possible to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain. Essentials ensures that you spend less time in spreadsheets and more time selling by tracking your emails, calls and meetings to automatically keep customer records up-to-date without tedious data entry. Essentials also includes a ton of customer service productivity tools to help make every new customer a loyal one.Kustomer
Visit Website

By Kustomer

Kustomer
Visit Website

By Kustomer

Visit Website
Save
Kustomer is the omnichannel SaaS help desk platform reimagining enterprise customer service to deliver standout experiences. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view.Front App
Visit Website

By Front

Front App
Visit Website

By Front

Visit Website
Save
Turn your email into a help desk to deliver more personal customer support. Front brings emails and messages from every channel (email, chat, social media, SMS) into a collaborative team inbox. Respond 3x faster with workflow automations, access customer data directly in your inbox, and robust analytics with team and customer metrics. Shopify, HubSpot, and 4,000 other teams rely on Front to work productively and boost customer satisfaction. Learn more about Front App
Turn your email into a help desk solution. Fast and easy like email, but with the tools you need to reduce agent response times. Jira Service Desk
Visit Website

By Atlassian

Jira Service Desk
Visit Website

By Atlassian

Visit Website
Save
Jira Service Desk is simply modern service desk software that's easy for anyone to use, simple for your admin to set up, and has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Deliver great service, at a fraction of the cost and set up time of competitors.ServiceDesk Plus
Visit Website

By ManageEngine

ServiceDesk Plus
Visit Website

By ManageEngine

Visit Website
Save
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand.BOSS Solutions Suite
Visit Website

By BOSS Solutions

BOSS Solutions Suite
Visit Website

By BOSS Solutions

Visit Website
Save
The BOSS Solutions Suite is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available on-premise or on the cloud. It incorporates capabilities for ensuring a productive and efficient remote work experience including an award winning user-friendly interface and a powerful Service Catalog. BOSS has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.InvGate Service Desk
Visit Website

By InvGate

InvGate Service Desk
Visit Website

By InvGate

Visit Website
Save
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification.Capacity
Visit Website

By Capacity

Capacity
Visit Website

By Capacity

Visit Website
Save
Capacity is a new kind of helpdesk, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate processes and decisions. Learn more about Capacity
Capacity is a new kind of helpdesk, powered by artificial intelligence, that automates support for your customers and employees. Learn more about Capacity

Save

TOPdesk

Visit Website

By TOPdesk

TOPdesk
Visit Website

By TOPdesk

Visit Website
Save
TOPdesk cloud-based software helps companies offer better services to their customers. With easy-to-use Help Desk software and over 20 years experience our software helps you manage incidents, create workflows, and keep track of configurations. Make your end users more self-reliant thanks to the Self-Service Portal. More than 4500 organisations worldwide already use TOPdesk to increase efficiency and improve customer satisfaction. Are you looking for service excellence? Let us be your guides.Help Scout
Visit Website

By Help Scout

Help Scout
Visit Website

By Help Scout

Visit Website
Save
Help Scout scales like any other help desk, but the customer experience feels personalized like email. Help Scout is ideal for companies of all sizes, and supports companies with 500+ users. Help Scout's clutter-free features keep teams of any size on the same page. With best in-class-reporting, integrated knowledge base, robust API and tons of integrations, and free iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.Deepser
Visit Website

By Deepser

Deepser
Visit Website

By Deepser

Visit Website
Save
Deepser is a modern Help Desk and Ticketing software, with an interactive Web interface. It allows you to efficiently manage customer support, optimizing the use of company resources and saving time.Thanks to Deepser you can easily measure service data, check performance with reports and dashboards, respect KPIs and improve customer satisfaction. The software is intuitive and simple to customize, Modular and scalable, it is convenient and tailored to your needs. Learn more about Deepser
Deepser is a Help Desk and Ticketing solution developed to manage support requests, daily activities and organisational processes. Learn more about Deepser

Save

Not what you're looking for?

Browse Related Software Categories

Blog
United States (English)