Servant Keeper vs ACS

Awards

Starting Price

$9.99/month

$279.95/one-time

Best For

Churches of all sizes and denominations use Servant Keeper because it is easy to use, affordable, keeps data at your fingertips, and it can be customized for your ministry.

ACS Technologies serves Churches of all sizes, Schools, Childcare facilities and Organizations with a broad array of products and services.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.7 / 5
(618)
Read All Reviews

3.9 / 5
(111)
Read All Reviews

Ease of Use


4.6 / 5


  • "We have been so happy with the format of this membership program. It's easy to use, and their customer service department is always at the ready to help if we have a questions."

  • "The program is very user friendly and they have helpful and professional staff to assist when needed."


3.4 / 5


  • "Everyone has been trained on how to enter the information into the database. It's just difficult for those, who don't work in the details very often, to get information out of it."

  • "We used ACS for everything for several years, but now only use them for financials. We moved to a more user friendly platform for our users."

Customer Support


4.8 / 5


  • "The Help Desk support technician was very knowledgeable and thorough as he sought to resolve my software issue. I appreciated the courteous manner in which I was treated throughout the entire process."

  • "Our church has been using Servant Keeper since version 6. We love the customer service and the Help desk is wonderful and always pleasant and willing to help."


4.5 / 5


  • "It manages our church membership well and the customer service is excellent."

  • "A Great Product Overall with World-Class Customer Service."

Features & Functionality


4.5 / 5


  • "We have been very happy with both the product and the service that we receive to support the product. If we have any questions we get quick, helpful answers and I've never not had a question answered."

  • "While it requires effort to ensure that data is entered consistently and accurately, the back-end benefits of reporting and communicating with members cannot be topped."


3.7 / 5


  • "There is no way for the congregation to interface to the database to maintain their own information. This package puts a huge burden on the administratoe to keep it all up to date."

  • "However, we are in the process of switching to The Rock and, although it's much more powerful, The Rock also requires a greater size management team with technical programming proficiencies."

Value for Money


4.6 / 5


  • "I liked the ease of use and the wealth of information that the reports provided. The reports provide great information for budgeting purposes and shows trends in giving."

  • "Having the ability to equip others to utilize the SK tools definitely supports stronger relationships which in turn supports less money for staffing due to the time saved through equipping others."


3.6 / 5


  • "Overall, the service performs what you need it to do at a lower budget cost, but it could offer more in terms of functionality and appearance."

  • "If you're looking for ease of use, steer clear. The price makes it tempting, but other products are worth the money."

Product Features

  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management
  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Servant Keeper vs ACS

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ACS vs Servant Keeper